Can I Check the Status Of My Sale?
Yes. Just login and go to the 'Sale History' under the 'Account' menu. This page lists all of the sale that you have made to us, and the status of the payment.
The status does not change when a sale is received, only after it has been processed or paid.
Are There Any Differences Between the Payment Types?
There are some minor differences.
Are the Prices On Your Buy List Accurate?
Yes, the prices are accurate. We go over the buylist constantly to ensure that the prices are accurate. You will be paid the prices listed on the buylist.
In some very rare cases where a price drops significantly, we reserve the right to reject that item.
Do You Accept International Sales?
Yes, we accept sales from all locations.
We Do Not Confirm Delivery Of Your Sale
We do not confirm delivery of your sale. If you want to be notified when the package is delivered to MtgFanatic.com, you MUST purchase the delivery confirmation or tracking number through your delivery company of choice.
Customer service WILL NOT RESPOND to inquiries on the delivery status of your sale to MtgFanatic.com. When your sale is received and processed, the status will be updated in your Sale History
We Do Not Respond to Payment Time Inquiries
Customer service WILL NOT RESPOND to inquiries regarding payment times as the time frame for payments is listed on our FAQS. These FAQS should be read in full before the shipment is sent to MtgFanatic.com, and when the sale is sent to us, the customer is agreeing to our terms as listed on our website. If you do not agree to the payment time listed on our website, please refrain from sending us your sale.
What Forms Of Payment Can I Receive?
You can choose to be paid by one of the following methods:
Note: $1.00 is deducted for paypal and check payments to cover our costs.
What is the Process for Selling to Mtgfanatic.com?
- You make a sale through our website, of items that are on the Buy List.
- You send your items to us through the mail.
When your sale arrives at our warehouse, you will receive an email stating that your sale has arrived.
This will only happen if you include your sale number on the outside of the package as stated in the directions during the checkout process. If you fail to include your sale number on the outside of the package you WILL NOT be informed by email that the sale has been received.
- We then process the sale and determine which items meet our standards and which do not. The items that do not meet our standards are sent back to you at your expense.
- Your payment goes into the payment queue where we pay sales on a first-in, first-out basis by the selected payment method.
How Long Does It Take to Get Paid?
Payment time varies from sale to sale. Payment time is currently around 6 to 8 weeks because we are recovering from a sgnificant theft of high value cards from late 2012. We are hoping to be back on track soon and we apologize for the delay. The following factors may delay processing of your sale:
- Major events such as gen-Con.
During these major events, we receive an increased volume of sales sent to us for people trying to raise spending money for the event. During these times, you should expect larger-than normal delays.
- Sending in large amounts of items that do not meet our standards.
If you send in a large number of items that appear as though they will not meet our standards after a quick inspection, we may process your sale after sales that look as though the items DO meet our standards. You can expedite payment by being thorough in making sure your items meet our standards.