Here are some questions frequently asked by our customers:
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| Important: Updated 5/6/2005 |
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1) Cards must be in the same order as they appear on the
receipt.
1a) Sales that are not in the order as they
appear on the sheet are subject to a $5.00 deduction in total payment per 30
minutes of work that it takes to sort them and screen for condition. |
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| 1) Do you accept played cards? |
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No, we only accept MINT condition cards. We like
to have cards that are about the same condition as you receive them out of a
fresh booster pack. Imagine that you are buying a $20.00 card and you want it
in mint condition. If the card that you are trying to sell us would not meet
your standards, it probably will not meet ours either. We have very
strict standards with our cards so that our customers can get the best quality cards
and still have low prices. |
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| 2) What is the process for selling cards to
you? |
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a) You make a sale through our website, of only cards that are
on the buy list.
b) You send the cards to the following address:
mtgfanatic.com, Inc
428 Marston HIll Rd
Minot, ME 04258
United States
c) When we receive the cards we make sure the cards
are in mint
condition.
We then remove
all cards
that ARE
NOT and update
the receipt. The
played cards
will be sent
back to you
and the cost
of shipping
the items
back will
be deducted
from your
total payment
in the form
of a processing
fee.
Amendment
(2/9/2006): If all of
your cards
are played,
we keep a
card or two
to cover
the shipping
cost to send
the cards
back to you.
The value
of the card(s)
kept will not exceed the cost of shipping the cards back to
you. In most
cases, it
cost less
than $2.00
to ship cards
back to our
customers.
To avoid
this, please
make sure
all of your
cards are
mint condition.
IMPORTANT: We reserve the right to send back any card for any
reason.
d) The payment is then sent to you. |
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| 3) Do I send the cards to you first, or do
you send my money, then I send your cards? |
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You must send in your cards to us first. Please refer to question (2)
for the complete process. |
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| 4) How long will it take to receive payment
for my cards? |
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Payment is usually made within 1 week of processing the sale. |
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| 5) Can I check the status of my sale? |
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Yes, we do have a sysytem setup that allows you to see whether the payment has
been sent. You can check this information by clicking on "Sale History" located
under the "Account" heading of the main menu. |
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| 6) What forms of payment can I receive? |
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You can choose from 3 methods of payment: Store Credit, Paypal, Check. |
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| 7) Are there any differences between the 3 payment
types? |
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There are some slight differences:
Store Credit is paid
as soon as the
sale is processed.
The 6 week repayment
period does not
apply to store
credit transactions.
Check payments
will have
a $1.00 processing
fee to cover the
expenses involved
with sending a
check. NOTE: The $1.00 fee excludes the
cost of shipping
played cards back
to you. If you
sent played cards,
the $1.00 processing
fee will be added
to the cost of
shipping played
cards back to you. |
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| 8) Will I receive
any benefit from choosing store credit? |
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The only benefit is that store credit sales are generally paid much more
quickly since there is no money to send out. Other than that there is no
benefit. |
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| 9) Are the prices
on your buy list accurate? |
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We do our best to make sure all of the prices are accurate. However, Magic
cards are constantly fluctuating in value. Because of this, certain cards may
have an inaccurate price. In these cases we will update the price if it is a
minor change. If the price has changed dramatically, then we will contact you
to decide what to do with the card in question. Because of this, you want to
make sure to include your phone number with your sale. |
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| 10) Do you accept international sales? |
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Yes, we buy cards from all international locations. |
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